Privacy Policy

• Account data: name, email address, phone number, profile photo, date of birth, gender (optional), and authentication identifiers when you sign up with Google, Apple, or phone OTP.
• Profile & sports data: sports you play, skill level, availability, play days, location preferences, leagues, classes, and drop-in sessions you create or join.
• User-generated content: photos, videos, audio messages, text messages and posts you upload to chats, leagues, or your profile.
• Communications: messages, ratings, reviews, and support requests sent through the App.

• Device & technical data: device model, operating system, app version, language, time zone, crash logs, and diagnostic data.
• Usage data: features used, screens viewed, session duration, and interaction events.
• Push notification tokens: a unique Firebase Cloud Messaging (FCM) / Apple Push Notification (APNs) token used to deliver notifications.

• Precise location (GPS): used to show nearby sessions, leagues, and venues. Requested only when needed; you may deny or revoke access in your device settings.
• Camera & microphone: to capture photos, videos, and voice messages.
• Photo library / media: to attach images or videos to chats and posts.
• Contacts/Files: only if you choose to attach a file via the file picker.

We do not knowingly collect health data, financial account credentials, government identifiers, biometric data, or data from users under 13 (under 16 in the EEA/UK where applicable).

Splynk is not directed to children under 13 (or under 16 in the EEA/UK where applicable). Consistent with the U.S. Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Splynk has zero tolerance for child sexual abuse material (CSAM), grooming, sexual extortion, or any conduct that endangers minors. Accounts found to violate these standards are permanently removed, and we cooperate with law enforcement.

The following are strictly prohibited on Splynk:

• Any image, video, audio, or text depicting the sexual abuse or exploitation of a minor.
• Grooming, solicitation, or any attempt by an adult to engage a minor in sexual conversation, contact, or meet-up.
• Sharing, requesting, or trading sexual content involving minors, including AI-generated or stylized depictions.
• Sexual extortion (sextortion) or threats to share intimate imagery.
• Identifying, locating, or contacting minors for sexual purposes, on or off the platform.
• Linking to or promoting external sites or services that host CSAM.
• Bypassing age restrictions or impersonating a minor.

• Minimum age requirement: users must be at least 13 years old (16+ in the EEA/UK).
• Account moderation: users can report content and block other users from within the app. Reported content is reviewed and removed when it violates these standards.
• Trust & Safety review: all reports are reviewed; confirmed CSAE content is preserved as required by law and removed from the platform.
• Pattern detection: repeated abusive behavior, mass reports, or signals consistent with grooming trigger account-level review and, where warranted, suspension.
• Cooperation with authorities: we respond to lawful requests from law enforcement and preserve evidence required for investigations.
• Staff training: personnel handling reports are trained on CSAE indicators and the legal preservation obligations that apply.

1. In the app: long-press the message, post, or user profile and choose Report. Select “Child safety” where available, or describe the concern in the closest matching reason.
2. By email: contact [email protected]with the subject “Child Safety Report”. Include the account name(s), screenshots if safe to capture, and a brief description.
3. If a child is in immediate danger: contact your local emergency services (e.g., 911 in the U.S., 999 in the UK, 112 in the EU) before contacting us.

Reports may be made anonymously.

• We acknowledge reports within 24 hours.
• Confirmed violations result in immediate content removal and permanent account termination.
• We preserve reported material as required by 18 U.S.C. § 2258A and equivalent laws so that authorities may investigate.
• We report apparent CSAMto the National Center for Missing & Exploited Children (NCMEC) CyberTipline (report.cybertip.org) and to other regional and national authorities where required by law.
• We cooperate with valid legal process from law enforcement.

Splynk operates in compliance with applicable child safety laws, including:

• United States: 18 U.S.C. § 2258A (mandatory CSAM reporting to NCMEC); the PROTECT Our Children Act of 2008; COPPA.
• European Union: the Digital Services Act (DSA) obligations and the EU Regulation on preventing and combating CSAE where applicable.
• United Kingdom: the Online Safety Act 2023 duties of care for user-generated content services.
• Other regions: equivalent local CSAE reporting obligations.

• Email: [email protected]
• Subject line: “Child Safety Report” or “Law Enforcement Request”
• Company: Splynk, San Ramon, California, United States